Ted's Technology Summit 2020
Role technology can play post COVID-19
Friday 13 November 2020
Thank you for attending the 2020 Ted’s Tech Summit
|8.00 am – 8.45 am||Registration|
|8.30 am – 9.00 am||Welcome tea and coffee in foyer|
|9.00 am – 9.05 am||Summit Welcome|
Ted Horner, E Horner & Associates
|9.05 am – 9.40 am||Opening Keynote|
The impact of COVID on the hotel industry and the role of technology
Michael Levie will share from experience the impact and actions taken to guide the citizenm hotels through the pandemic and focus on the tech solutions offered. Also clearly outlining the tech requirements to be able to respond adequately and how digital will continue to play a major role.
Michael Levie, COO CitizenM Hotels
|9.40 am – 10.35 am|
Plenary Asset Managers Panel
|10.35 am – 11.15 am||Morning Tea & Networking|
|11.15 am – 11.40 am|
How do we sell effectively when our entire business environment is changing dramatically? Who we sell to, the words we use, the options we offer, the restrictions we apply, the prices we charge, and the sales channels we employ, are all changing before our eyes.
How do we finetune our distribution program for today? How do we prepare it for tomorrow? In large part the answer is to be alert, agile and creative. It is to anticipate, and spot changes and then adjust quickly and effectively to them.
This session will help you do just that. We will identify changes that have occurred (and are occurring and probably will occur) in the distribution landscape – in travelers, preferences, partners, and sales channels. Then this session will suggest five specific actions to deal successfully with them.
John Burns, President, Hospitality Technology Consulting
|11.40 am- 12.25 pm|
Plenary Session & Panel
|12.25 pm – 12.30 pm||Summit wrap up|
|12.30 pm – 1.30 pm||Light Lunch & Networking|